![]() Warning: can’t get size for Disk /dev/sdb - 0 B - CHS 1 1 1, sector size=512 - WD My Book 1130ĭisk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(\.\PhysicalDrive0)=640135028736įilewin32_getfilesize(\.\PhysicalDrive1) GetFileSize err Incorrect function.įilewin32_setfilepointer(\.\PhysicalDrive1) SetFilePointer err Incorrect function. TestDisk 6.13, Data Recovery Utility, November 2011Įxt2fs lib: 1.41.8, ntfs lib: 10:0:0, reiserfs lib: 0.3.1-rc8, ewf lib: 20100226ĭisk_get_size_win32 IOCTL_DISK_GET_LENGTH_INFO(/dev/sda)=640135028736įilewin32_getfilesize(/dev/sdb) GetFileSize err Incorrect function.įilewin32_setfilepointer(/dev/sdb) SetFilePointer err Incorrect function. Poeple should be careful before suggesting that tool as an option. I had to shut down TestDisk and delete the log file before it consumbed my enrire PC. I need to add that using TestDisk the log file was 240 GB and growing. I doubt I will be able to understand the instructions with TestDisk to fix this when done. It seems to find “Read Errors” every few seconds. TestDisk is now analyzing the disk and will take severl hours. When running TestDisk it could not find the partition. The tools are not accessible if the drive is only “Logical”. Western Digital LifeGuard requires the drive show up under “Physical” in order to do anything. When I had WD support on the phone the drive (Disk 1) did not have a “Black” bar for Unallocated.Īfter starting to run TestDisk I noticed this 1MB of Uncallocated space appear. The drive shows up but no longer show the “status bar” of available space.Ĭlicking on the drive letter does nothing but put the PC into thinking mode. It is faulty equipment with a short life span obviously. From what I can tell this drive has failed, it is corrupted, or just broken - and not from any file or misuse. That’s where the access to settings and tools are.ĭoes anyone have any idea how to get the data off? I am currently running the TestDisk but not sure I will be able to understand it’s steps once it’s done with the lengthy inspection. LifeGuard only works if the drive is recognized under “Physical Drive”. They had me install their LifeGuard software. I called WD support and they were of little help. I reinstalled drivers, wiped the driver cache clean, notning. I switched cables and power supplies, still not recognized. I tried my other “new” 3TB My Book and that appears fine. So I rebooted and then it was gone, would not appear in “Computer”. It is approximately 94% full right now.Ī few days ago it wouldn’t recognize…somewhat eratic. I left it plugged into the PC and it would always show up in Win7, no problem. I did the firmware update, put the SmartWare in a folder (not used), and started to transfer files over USB 3.0. This is a My Book Essential 2TB, about 7 weeks old. Hi All, (THIS IS A RECURRING ISSUE WITH HUNDREDS OF CUSTOMERS)
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